← Retour aux guides Partners Help and support

Getting help and support

The help centre gathers every way of reaching Davinote. The contact details come from Davinote's servers rather than being written into the app, so they are current without you updating anything.

  1. Open Help and support

    From your profile. It opens the help centre.

    Open Help and support
  2. Read the contact block

    Phone numbers are listed with their country, and the one for your country comes first. Tapping a number opens your phone's dialler.

  3. Send an email

    Tapping the email row opens your mail app with the support address already in place.

  4. Use the chat when it is available

    When chat is switched on, a chat card appears and opens a conversation. When it is off the card is simply absent, which is correct.

  5. Browse the FAQs

    The frequently asked questions are reachable from the hub and answer the common ones without contacting anybody.