The help centre replaced the old ticket form at the end of the FAQs. The contact details in it come from Davinote's servers rather than being written into the app, so they are always current.
Tap the question mark in the header
The help icon sits in the top bar of Home, Promotions and Reservations. It opens the help centre from any of them.
Or go through your profile
Tap your photo, then Help and support in the second box of options. It opens the help centre, not the FAQs.
Read the contact block
Phone numbers are listed with the country they belong to, and the one for your own country comes first. Tapping a number opens your phone's dialler.
Send an email
Tapping the email row opens your mail app with the support address already filled in.
Use the chat, when it is available
When live chat is switched on, a chat card appears in the hub and opens a conversation you can type in. When it is off the card is simply not there.
Browse the FAQs
The frequently asked questions are reachable from the hub and cover the common questions without needing to contact anyone.