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Managing your reservations

The Reservations tab is everything you have booked. A booking moves through a few states before it is done, and each one changes what the screen offers you — this explains which is which.

  1. Open the Reservations tab

    The third tab in the bottom bar. It lists what is active: waiting to be confirmed, confirmed, and in progress.

    The tab only exists when you are signed in.

  2. See what you paid

    Tap the chevron on a card to expand its services. A service booked on offer shows the price actually charged, with the normal price crossed out next to it.

  3. Open one for the detail

    Tapping a reservation opens a window over the list with the business, the date and time, who is serving you, and the full cost breakdown.

    Open one for the detail
  4. Confirm it, if it is waiting on you

    A reservation waiting for your confirmation has a Confirm button. Tapping it moves the booking to confirmed.

    A cash booking waits for the business instead. There is nothing for you to do — it becomes confirmed when they accept it.

  5. Show your completion code

    A confirmed reservation shows a short code in boxes. Give it to the business when they start your service — that is what starts it.

    The code disappears once the service is under way, because it has been used.

    Show your completion code
  6. Watch it while it runs

    A service in progress shows a pulsing badge in the list, so you can tell it apart from one that is merely booked.

  7. Find past reservations

    The history view uses a month-and-year picker rather than a day grid. Choose a month to see what was completed, cancelled or missed in it.

  8. Open the receipt

    A completed reservation with a receipt has a view-receipt option that opens the PDF, in your app's language.

    There is no separate receipts screen. A receipt is always opened from the reservation it belongs to.